Making a big purchase online can be a little worrying, especially when you have not had the chance to try it out. At Old Boot we have a simple way of dealing with things and we want your shopping experience to be as relaxed as possible. Therefore we have a simple, relaxed and safe way of handing any items you wish to return.
Return on day of delivery
On the day of delivery, if for any reason you are not 100% happy as soon as you see it, just return it, it’s as simple as that. No problem and no risk for you. We will refund you in full within 1-2 working days.
Return within 28 Days
If you wish to return your Old Boot for any reason and you let us know by email within 28 days of delivery, we will come and collect completely free of charge and refund your order in full within 3-4 working days. All we asked is that the Old Boot coming back to us is in the same condition as it was when we delivered it to you. Our Old Boots are very dear to us, so please, keep them safe. Don’t worry about the odd little mark we can polish that out.
Scottish Highlands and Islands, Ireland, European and International deliveries can only be collected from the UK mainland postcode we originally delivered to.
We pride ourselves on our customer care and customer service, so please, look at our independent reviews and judge for yourselves. We will look after you every step of the way and ensure you are 100% happy with your new Old Boot.
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Thank you for shopping with Old Boot Sofas.