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Trade Terms & Conditions

  1. The trade customer exclusive offering requires the purchaser to be an active company (limited or sole trader) trading in the UK

  2. trade discount is taken off the retail price listed online exclusive of VAT at 20% (any sales or promotions are not included in the discount)

  3. Free UK mainland delivery excludes any offshore location (quotations can be provided for shipping offshore and internationally)

  4. A 50% payment is required on order with the full balance due prior to arranging a delivery date

  5. The guaranteed 8-week lead time;

    1. Based on standard Old Boot models and excludes bespoke pieces

    2. The guaranteed delivery by is taken 8 weeks from the first working day on or following payment of the 50% deposit

    3. Requires payment to be made within 2 working days of the final invoice balance being requested

    4. Old Boot will inform the buyer in writing within 48 hours of the deposit payment if (due to any unforeseen circumstances) the 8-week lead time cannot be achieved.

    5. Once the guaranteed lead time is confirmed within 48 hours of payment of deposit a financial penalty of 10% net order value will paid to the buyer up to a maximum of 50% of the total order value for every complete 7 working days over the guaranteed date given

  6. Orders may be cancelled within 5 days of deposit payment

  7. We require that we are notified within 2 days of delivery if any items are received in a faulty or damaged condition be. Other than in the case of faulty goods, we operate a strict ’no returns’ policy on trade orders.

  8. Old Boot Sofas is the trading name of Symphony Retail Limited

  9. Where the above Terms of Trade differ from our standard terms and conditions the above Terms of Trade apply. All other Terms and Conditions are as published on our website.

  10. Symphony Retail Ltd t/a Old Boot Sofas reserves the right to refuse an application for trade discount

Click here to head back to the trade application form

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